If you are experiencing difficulty accessing D'Music, please ensure the following:
- There is an active D'Music plan on your account
- Your "mobile data" is turned on.
Should you still experience difficulty, select the Live Chat option on your screen so we can assist you. (Available between 24/7, daily.)
Please note: Screenshots are for the updated version of the app. Be sure to download the updated version for your phone today!
![]() |
![]() |